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Privacy policy

Last updated: November 7, 2026

MOH Jewels ("MOH", "we", "us") operates the website mohjewels.com and our salon at 3170 Peachtree Pkwy, Suwanee, Georgia. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. By using our website or services you agree to this policy.

1. Information We Collect

Information you give us. When you book an appointment, send a bespoke brief, make an enquiry, sign up for emails, place an order or contact us, we may collect:

  • Name, email address, phone or WhatsApp number
  • Billing and shipping address
  • Order details, ring sizes, design preferences, budget and occasion
  • Photos or files you upload as inspiration
  • Messages you send us by form, email, phone, WhatsApp or social media

Payment information. Payments are processed by Shopify Payments and other payment providers we use, such as PayPal. We do not store full card numbers on our systems.

Information collected automatically. When you visit the site, we and our service providers collect device and usage information, such as IP address, browser type, pages viewed, referring URL and approximate location, using cookies, pixels and similar technologies.

2. How We Use Your Information

  • To schedule and confirm salon and video appointments
  • To answer enquiries and prepare bespoke designs and quotes
  • To process, ship and service orders, including returns, resizing and repairs
  • To send service messages, such as confirmations and reminders by email, SMS or WhatsApp
  • To send marketing emails or texts where you have agreed to receive them
  • To run, secure and improve our website and to prevent fraud
  • To comply with legal, tax and accounting obligations

3. How We Share Information

We do not sell your personal information for money. We share it only as needed with:

  • Service providers who help run our business, such as Shopify (e-commerce hosting), payment processors, shipping and insurance carriers, email and messaging platforms (including WhatsApp/Meta), appointment tools and analytics providers
  • Professional advisers such as accountants and lawyers
  • Authorities, when required by law or to protect our rights, customers or the public
  • A buyer or successor, if our business is sold or reorganized

4. Cookies, Analytics and Advertising

We use cookies to keep the site working, remember your preferences, measure traffic and, where enabled, show you relevant ads on other platforms. Some of this sharing may count as "sale" or "sharing" for targeted advertising under certain US state laws. You can control cookies through your browser settings, opt out of interest-based ads at optout.aboutads.info, and we honor Global Privacy Control (GPC) signals where required.

5. Marketing Messages

You can unsubscribe from marketing emails using the link in any email. If you agree to receive text messages, message and data rates may apply. Reply STOP to opt out or HELP for help. Agreeing to marketing messages is never a condition of purchase.

6. Your Privacy Rights

Depending on where you live, including California, Colorado, Connecticut, Virginia, Texas, Oregon and other states with consumer privacy laws, you may have the right to:

  • Know and access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information
  • Receive a copy in a portable format
  • Opt out of targeted advertising, "sale" or "sharing" of personal information, and profiling
  • Not be discriminated against for exercising these rights

To make a request, email info@mohjewels.com or call +1 770-734-1111. We will verify your request and respond within the time required by law. You may use an authorized agent. If we deny your request you may appeal by replying to our decision.

California residents. In the past 12 months we have collected identifiers, commercial information, internet activity and, if you upload photos, visual information, for the purposes described above. We do not use or disclose sensitive personal information for purposes that require a right to limit.

7. Data Retention and Security

We keep personal information only as long as needed for the purposes above, including legal, tax and warranty requirements, and then delete or anonymize it. We use reasonable administrative, technical and physical safeguards, but no method of transmission or storage is completely secure.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

9. Third-Party Links

Our site links to third-party sites such as Instagram, Facebook, WhatsApp and Google Maps. Their privacy practices are governed by their own policies.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date shows when it last changed. Material changes will be posted on this page.

11. Contact Us

MOH Jewels
3170 Peachtree Pkwy, Suwanee, GA 30024
Phone: +1 770-734-1111
Email: info@mohjewels.com